Cookies Policy

What cookies are

Cookies are small text files that a website can place on your computer, mobile phone, tablet or other device. They allow a website to recognise a device, remember certain information and support functions during a visit or across more than one visit. Similar technologies may include pixels, tags, software development kits, local storage and other tools that collect or store information about how a device interacts with a website.

Some cookies are set by Lucky Dreams Casino, while others may be set by service providers that help operate, secure, measure or improve the website. A cookie may be temporary and expire when you close your browser, or it may remain on your device for a longer period. The period for which a cookie remains active depends on its purpose and technical configuration.

Cookies do not usually contain information that directly identifies you by name. However, information connected with cookies may be combined with other information that we hold or receive, and may then be treated as personal information under applicable privacy laws. The types of information collected can include device details, browser type, approximate location, pages viewed, actions taken, referral information, preferences and technical information about your visit.

Why cookies are used

• To keep the website operating and help deliver pages, features and services.
• To remember information you have entered or choices you have made during a session.
• To help protect the website, accounts and transactions from misuse, fraud and unauthorised activity.
• To understand how visitors use the website, including which pages or features are visited and whether links work as expected.
• To improve website performance, navigation, content and functionality.
• To support relevant communications or advertising where this is permitted and where the relevant settings or consent requirements apply.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support page delivery, account access, security controls, session management, accessibility features and other services you request. Because the website may not function properly without them, they may operate when you use the website even if optional cookies are declined, subject to applicable requirements.

Functional or preference cookies

Functional cookies remember choices and settings so that the website can provide a more consistent experience. For example, they may remember language, display or cookie preferences, or help maintain selections while you move between pages. If these cookies are disabled, some preferences may need to be entered again and certain features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand website traffic and usage. They may show how visitors arrive at the website, which pages are used, how long pages take to load and where improvements may be helpful. Information is generally analysed in an aggregated or pseudonymised form where appropriate. These cookies are intended to help improve the website rather than identify you personally.

Advertising and targeting cookies

Where used and permitted, advertising or targeting technologies may help measure campaigns, limit repeated advertisements or show content that may be more relevant to your interests. These technologies may be provided by third parties and may recognise a device across different websites or services. We will use the applicable consent and preference mechanisms for these technologies where required.

Security and fraud-prevention technologies

Cookies and similar tools may be used to identify unusual activity, protect accounts, support verification processes and reduce the risk of fraud, abuse or other unauthorised behaviour. These tools can collect technical information about a device, browser and connection. They are part of wider security measures and do not guarantee that every security risk can be prevented.

Third-party technologies and your choices

Some parts of the website may rely on third-party providers for functions such as analytics, security, payment processing, hosting, customer support, content delivery or advertising measurement. Those providers may place or access their own cookies or similar technologies. Their use of information may be governed by their own privacy and cookies policies. We encourage you to review the information provided by any third party whose services you choose to use.

When you first visit the website, a cookie notice or preference tool may allow you to accept, refuse or manage optional categories of cookies. Your available choices may depend on your location, the device you use, the browser settings and the technologies operating on the website. You can usually change your selection later by using the cookie settings link or tool made available on the website.

Browser controls

Most browsers allow you to view, delete, block or restrict cookies through their privacy or settings menus. You can also configure your browser to notify you before certain cookies are stored. The steps differ between browsers and devices, so you should refer to the relevant browser provider for instructions. Some mobile devices also offer controls for limiting advertising or tracking technologies.

If you block all cookies, essential website functions may not work correctly. You may be unable to sign in, maintain a session, use account features, complete certain requests or save your preferences. Deleting cookies may also remove settings that you previously selected. Disabling optional cookies should not normally prevent access to basic website content, but some features or communications may be less tailored.

Do Not Track signals

Browsers and devices may offer privacy signals or Do Not Track settings. Because there is not one consistent technical standard for all such signals, the website may not respond to every signal in the same way. Your cookie preference tool and browser controls remain the main ways to manage the use of cookies on your device.

Privacy, updates and questions

Information collected through cookies may be handled in accordance with the Lucky Dreams Casino Privacy Policy. That policy explains how information may be collected, used, disclosed, stored and protected, as well as the rights and choices that may be available to you. Cookie information may be used together with account, device or website information for purposes described in that policy and for purposes explained at the time information is collected.

We may change the cookies used on the website as technology, services, legal requirements or our operations change. When this happens, we may update this Cookies Policy and, where appropriate, provide a new notice or request updated preferences. The date or version shown with the policy may help you identify when it was last reviewed. We recommend checking this page from time to time so you remain aware of current practices.

If you have a question about cookies, privacy or the choices available to you, please use the contact or support channels displayed on the Lucky Dreams Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless you are asked to do so through an official support process. We may need enough information to understand your request, but we will not ask you to disclose your password.

This policy provides general information about cookies and similar technologies. It does not change any applicable terms, privacy notices, account rules or legal requirements. If there is an inconsistency between this policy and a specific notice presented when information is collected, the more specific notice may explain the relevant use in greater detail.